Developed by: GQ
Support Email: gq@ltvplus.com
About LTVplus
LTVplus is a world-class outsourcing company that provides customer service for eCommerce, SaaS, Educational Businesses, Gaming companies, and more. We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly.
Recover Payments recognized the problem subscription-based businesses face with involuntary churn, so we designed a done-for-you failed payment recovery service and application to help you recover failed payments and retain customers.
We were doing about $200,000 per month but I knew we could be converting more somehow. After using LTVplus, we had a permanent boost of at least 5X for our conversion rate. We did at least $350,000 and got on track to hit our revenue targets.
Use cases
- Easily sync your payment processing systems and communication tools
Uncover how much revenue you are really losing due to failed payments and identify the recovery opportunities. Your Recover Payments Specialist will then execute the payment recovery process.
- Create omnichannel recovery cadences with multiple touchpoints
Increase your payment recovery rate with a personalized omnichannel strategy across the different touchpoints your business is using (email, SMS, and phone).
- Analyze the reasons behind customer churn
Take a deeper dive into why customers churn when your Recover Payments Specialist collects and organizes feedback during the recovery process. That way, you can optimize your business continuously.
